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FAQs
Find answers to Frequently Asked Questions about Kiva Centers.
Kiva Centers FAQs
Whether you’re completely new to the Kiva Centers or are returning after a period of being away, WELCOME! A lot has changed, but many things remain the same.
No matter how you feel or what is happening in your life, we believe in every person’s right to a self-healing process. From our own lived experiences we know we can achieve it. Feel free to stop by during normal business hours to come check us out or sit in on one of our meetings. In the meantime, here are answers to some frequently asked questions.
What are the Kiva Centers?
The Kiva Centers is an organization built on peer support and trauma-informed care. We specialize in assisting individuals grappling with mental health challenges, substance use recovery, and trauma. Our services encompass technical assistance, training, and direct peer support. Furthermore, we operate Recovery Learning Communities, designated community spaces aimed at fostering self-directed trauma recovery and healing. Additionally, our offerings include the Peer-Run Respite and Peer Bridging services. Notably, we serve as the host organization for the Massachusetts Certified Peer Specialist training program.
Central to our ethos is the belief that connection and community are paramount in the healing journey of those who have endured trauma and emotional distress. We are bound together by our shared experiences and intrinsic humanity. Our narratives, collective wisdom, and resilience serve as guiding lights, steering both ourselves and our community towards holistic wellness.
How do I join the Kiva Centers?
You are welcome to come by our Kiva Worcester location and take a tour. One of our peer supporters will show you the center and will answer any questions you may have. Feel free to look at our calendar and choose a meeting or two to sit in on the day you come to visit us for the first time.
Is there a cost to join the Kiva Centers or participate in activities?
There is no cost to join the Kiva Centers. No cost to attend the Kiva Centers’ activities. No insurance is required.
Where can I park?
On-street parking is available via parking meters near the building, and at a public parking garage located at the Worcester Plaza Garage, Pleasant Street. Worcester.
Can I get to the Kiva Center (Worcester) by bus?
Yes. the Kiva Center in Worcester is located on 427 Main Street and is accessible by bus (WRTA).
Can I use the phone and computers?
You are welcome to use the phone and computer. Other community members can help you if you need.
How can I receive Kiva’s monthly calendars?
The Kiva Centers has three calendars of activities, one for Kiva – Worcester, one for our online peer support groups, and another for our Southbridge location. They all have information on meetings and gatherings for their respective areas. You may request to receive the calendar emailed to you monthly by asking an employee of the Kiva peer support team to add your email address to the email list.
Do I have to bring my own materials to groups?
the Kiva Centers’ activities include such things as arts, music, dance, yoga, and meditation. the Kiva Centers provide all materials for the groups and activities. However, feel free to bring any materials you prefer to use.
What are the staff like?
All the employees have lived experience with either trauma, mental health, and/or substance use recovery. They have received training in and are, or shortly will be, Certified Peer Specialists.