Location: Kiva Worcester

Reports to: Director of RLC

Position Type: Full-Time

Job Summary

Peer Facilitator Coordinator coordinates training, scheduling and supervision of all Peer Facilitators to make certain they are able to ensure safety, promote effective communication, and model self-advocacy for group members.  The PFC makes sure the Peer Facilitators conduct meetings in a trauma-informed way in accordance with the CMRLC Guiding Principles and Values, focusing on fostering topics around recovery, resilience, and self-empowerment.

The PFC works in collaboration with other CMRLC staff, supporting with the overall staffing and running of the CMRLC.

The PFC is preferably multi-lingual and multi-cultural and uniquely positioned to understand and assist Peer Facilitators to establish and advertise meeting thorough the community.

Principle Duties and Responsibilities

• Trains, schedules and supervises all Peer Facilitators.
• Ongoing participation and monitoring of all Kiva peer support meetings.
• Coordinates logistical support for other Kiva trainings and workshops.
• Oversees creation of monthly meeting calendars as well as the tracking of the meetings reportable data.
• Will work collaboratively to establish new support groups and address groups that are not meeting performance expectations.
• Responsible to establish and coordinate meetings in different areas.
• Is involved with community agencies such as CHNA and meeting host sites.
• Respond to suggestions and complaints about groups promptly, effectively and in a trauma informed way.

Minimum Qualifications

• Education and/or Experience
  • Lived experience with a mental health diagnosis, extreme states and/or trauma required.
  • Experience in Peer Support and group management/coordination
  • Be a Certified Peer Specialist or actively working on becoming certified.
  • Multi-lingual / multi-cultural preferred.
  • Ability to work in different environments including libraries, hospitals, and others
  • Computer skills
  • Ability to review budgets for meetings.
• Abilities
  • Access to reliable transportation (with access to an individual vehicle preferred).
  • Ability to act as an advocate and empower individuals to take leadership in their own recovery.
  • Ability and willingness to share own recovery story in an open and skillful manner.
• Attributes
  • Safe and approachable, including when under pressure.
  • Respectful of and compassionate toward other people’s thoughts, behaviors, ideas, and needs.
  • Self-aware and able to take responsibility for own mistakes, successes, weaknesses, and strengths, as well as being willing to seek support when needed.
  • Optimistic and confident in approach and outlook.
  • Curious and open to all perspectives, with a focus on staying up to date with Peer Support and developments in the Recovery movement.